Supplier Quality Engineer Function
Description
The design and production of an automobile involves numerous different materials, components, subass
Aligning your business with suppliers that operate at consistently high levels of quality is necessary to keeping your own organization performing at a high level.
Individuals participating in this course are trained on:
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How to choose suppliers,
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How to maintain fewer high-quality partnerships,
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How to manage the relationships you have with your suppliers,
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Work with suppliers to continuously improve the performance of key system components (increase lifecycle, reduce scrap, improve repair processes) by implementing process controls and developing quality assurance plans.
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Track data, identify improvement projects, and manage cross functional implementation to improve suppliers.
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Learning Objectives
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Management of the Supplier Selection and Supplier Monitoring processes
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Understand how to asses and manage supplier risk​
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Understand how to utilize the supplier performance monitoring tools
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Evaluation of supplier root cause analyses and effectiveness of implemented corrective actions for problems​
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Successfully perform supplier quality audits
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Utilization of various communication techniques to maintain active communication with suppliers
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Utilization of process auditing techniques to validate supplier conformance to regulatory and international standards​
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Utilization of technical and managerial reporting techniques for effective presentation when notifying suppliers the results of an investigation
Features
Sessions: 2
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Duration: 3 hours / session
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Cost: $250
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Delivery: In Class or Online
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Instructors: Sam D.
Training Outline
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Develop the supplier performance monitoring system, including expected levels of performance, process reviews, performance evaluations, improvement plans, and exit strategies
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Define and develop a supplier classification system (e.g., non-approved, conditionally approved, approved, preferred, certified, partnership, and disqualified).​​​​
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Verify the effectiveness of the supplier control plan and improve, if necessary, using continuous improvement methods such as plan-do-check-act (PDCA), lean, and product auditing tools.
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Evaluate and compare all existing supplier’s capabilities, capacities, past quality ratings, delivery ratings, prices, lead times, and responsiveness against identified requirements during the supplier selection process.
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Assess potential new suppliers against identified requirements using tools such as self-assessments, second party supplier audits, financial analysis, and quality function deployment. Verify third-party certification status and regulatory compliance and analyze and report on results of assessments to support the supplier selection process.​
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Understand production part approval process (PPAP) requirements and ensure suppliers understand the processes required to produce parts with consistent quality during an actual production run at production rates.​
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Define, implement, and monitor supplier performance using metrics such as quality, delivery (e.g., on-time delivery [OTD] and on-time in full delivery [OTIF]), cost, and responsiveness.
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Analyze supplier performance data (e.g., warranty analysis/field returns and customer concerns/8D’s) and communicate results to supplier by developing periodic reports that correspond to supplier failures (e.g., scorecards).
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Induce improvement to supplier performance and waste reduction by providing the guidance to define and implement lean principles and applications such as 5S, kaizen, value stream mapping, supplier process capabilities and controls, 8 wastes, single minute exchange of dies (SMED), kanban, muda, standardized work, takt time, and error-proofing.
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Evaluate the root cause analysis of a problem/concern using tools such as cause and effect diagrams, Pareto analysis, 5 Why’s, fault tree analysis, design of experiments (DOE), brainstorming, check sheets, measurement system analysis (MSA), production records, and review of process flow.
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Evaluate and implement supplier corrective/preventive action and review its effectiveness and robustness with supplier. Understand the process of updating failure mode and effects analysis (FMEA) and process control plan, and understand statistical process control (SPC), 8D, and product/process design change.​​​​
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Understand and apply leadership techniques for coaching suppliers through regular communications, influencing without authority, negotiation techniques, conflict resolution techniques, and establish clear roles and responsibilities of internal stakeholders and suppliers using tools such as a RACI matrix (responsible, accountable, consulted, and informed).